Last Updated: May 4, 2025
At Klantra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, application, and services (collectively, the “Service”).
By using Klantra, you agree to the practices described in this Privacy Policy.
Application Privacy Policy (Google Play Store Policies)
Privacy Policy
This Privacy Policy explains how we handle user information in our mobile application.
Information Collection and Use
This app does not collect, store, or share any personal information from users. All data entered in the app is stored locally on the user’s device and is never transmitted to our servers.
Advertising
This app may display third-party advertisements (such as Google AdMob). These ad providers may use device identifiers or cookies to show relevant ads in accordance with their own privacy policies. We do not control or access any data collected by advertisers.
Data Storage
All app data remains on the user’s device and can be deleted by clearing the app’s data or uninstalling the app.
Permissions
The app may request certain permissions (such as notifications or storage access) solely to provide core functionality. These permissions are not used to collect or share personal data.
Children’s Privacy
This app does not knowingly collect personal information from children under the age of 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page.
Contact Us
If you have any questions about this Privacy Policy, you may contact us at: ataraxydevelopers.apps@gmail.com
1. Information We Collect
We collect information to provide, improve, and secure our services.
a) Information You Provide
When you create an account or use Klantra, you may provide:
Name
Email address
Password (encrypted)
Billing information
Client details, tasks, invoices, and notes
Communication content (emails, messages logged in the system)
b) Automatically Collected Information
We may automatically collect:
IP address
Browser type and device information
Login timestamps
Usage activity within the platform
This data helps us understand how users interact with Klantra.
2. How We Use Your Information
We use collected information to:
Create and manage user accounts
Provide CRM features and functionality
Process payments and subscriptions
Improve system performance and usability
Communicate important updates and notices
Provide customer support
Ensure security and prevent fraud
We do not sell or rent your personal data.
3. Client Data Responsibility
Klantra allows users to store third-party information (such as client details). You are responsible for:
Ensuring you have permission to store such data
Keeping client information accurate and lawful
Klantra acts only as a data processor for client data you upload.
4. Cookies & Tracking Technologies
Klantra uses cookies and similar technologies to:
Maintain login sessions
Improve user experience
Analyze platform usage
You can control or disable cookies through your browser settings. Some features may not work properly without cookies.
5. How We Share Information
We only share data when necessary, including with:
Payment processors (e.g., Stripe)
Email service providers
Hosting and infrastructure providers
These third parties are contractually obligated to protect your data and use it only for service delivery.
We may also disclose information if required by law or legal process.
6. Data Storage & Security
We implement reasonable security measures to protect your data, including:
Encrypted passwords
Secure servers
Restricted internal access
Regular system monitoring
However, no system is 100% secure. You acknowledge and accept this risk when using the Service.
7. Data Retention
We retain your data for as long as:
Your account remains active
Required to provide the Service
Required by legal or regulatory obligations
You may request deletion of your account and associated data, subject to legal requirements.
8. Your Rights & Choices
Depending on your location, you may have rights to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
You can manage most information directly within your account or by contacting us.
9. Email & Communication Preferences
We may send:
Account-related notifications
Service updates
Billing notices
You can opt out of non-essential emails, but important service messages cannot be disabled.
10. Third-Party Links
Klantra may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
We encourage you to review third-party privacy policies separately.
11. International Data Transfers
Your data may be processed and stored on servers located outside your country. By using Klantra, you consent to such transfers in accordance with this Privacy Policy.
12. Children’s Privacy
Klantra is not intended for individuals under the age of 18. We do not knowingly collect data from children.
If you believe a child has provided us personal data, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
Continued use of the Service after updates means you accept the revised policy.
14. Legal Basis for Processing (GDPR-Friendly)
Where applicable, we process data based on:
User consent
Contractual necessity
Legal obligations
Legitimate business interests
15. Data Breach Notification
In the event of a data breach, we will:
Investigate promptly
Notify affected users when required
Take corrective security measures
16. Account Deletion
You may request account deletion by contacting support. Upon deletion:
Access will be revoked
Data may be permanently removed, subject to legal retention rules
17. Contact Information
If you have questions or concerns about this Privacy Policy or your data, contact us:
Email: klantrateam@gmail.com
Address: 212 1st Ave, Hampton, IL 61256
18. Acceptance of This Policy
By using Klantra, you acknowledge that you have read, understood, and agreed to this Privacy Policy.